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Bill Donovan

Recent Posts by Bill Donovan:

by Bill Donovan, on Sep 9, 2016 12:00:02 PM

Most enterprises that have invested heavily in their on-premises Cisco Collaboration environment have a difficult time justifying making the shift to cloud collaboration platforms such as Cisco Spark. However, with …

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Topics:CiscoCollaboration

by Bill Donovan, on May 26, 2016 12:09:39 PM

In a previous post I discussed ways Cisco and Tropo can enhance customer service interactions. In this post I’ll take you through the steps to build a simple inbound call …

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Topics:Cisco TropoCollaborationcollaborationcPaaS

by Bill Donovan, on May 17, 2016 12:53:11 PM

One of the fastest growing trends in the Unified Communications and Collaboration (UC&C) space is application customization. Organizations no longer need to search for a collaboration product that meets all …

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Topics:CiscoCollaboration

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