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Theresa Desch

Recent Posts by Theresa Desch:

by Theresa Desch, on Feb 13, 2015 11:08:45 AM

Thanks to social media, many businesses have discovered that it’s easier than ever for customers to air their complaints. Customers on Facebook, Twitter, Yelp, etc. have a built-in audience that …

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Topics:About GTRI

by Theresa Desch, on May 7, 2014 6:24:51 PM

To ensure we are delivering on our promise of quality , GTRI requests customer satisfaction surveys on a quarterly basis, at the end of a project, and ad hoc. The …

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Topics:About GTRICustomer SatisfactionQuality Policy

by Theresa Desch, on Jan 7, 2014 2:37:28 PM

Throughout the year, GTRI surveys dozens of customers to make sure we are delivering quality products and services. We have several types of surveys including a general satisfaction survey sent …

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Topics:About GTRIQuality Policy

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