Zivaro Blog / Collaboration

As almost everyone across the IT community has seen, Avaya has filed for Chapter 11 bankruptcy. The move was apparently to protect the company from creditors and the challenge of …

Most enterprises that have invested heavily in their on-premises Cisco Collaboration environment have a difficult time justifying making the shift to cloud collaboration platforms such as Cisco Spark. However, with …

In this fast-paced business environment people sometimes struggle to find a “place” to meet, to collaborate, to get together and work out the details. In the “real” world we have …

There has been a great deal of buzz over the past few years surrounding Session Initiation Protocol (SIP) trunking for connection to the Public Switched Telephone Network (PSTN). Many companies …

In a previous post I discussed ways Cisco and Tropo can enhance customer service interactions. In this post I’ll take you through the steps to build a simple inbound call …

One of the fastest growing trends in the Unified Communications and Collaboration (UC&C) space is application customization. Organizations no longer need to search for a collaboration product that meets all …

This is a guest post from GTRI partner collab9. After sitting on the side lines watching small companies reap the many benefits of cloud-based unified communication and collaboration (UC&C) solutions, …

Every holiday season, GTRI looks forward to participating in Cisco’s “Santa Connection.” This special program provides a dose of Christmas cheer to children in the hospital. Using Cisco collaboration tools, …