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by Craig Jeske, on Mar 14, 2017 10:42:01 AM

As almost everyone across the IT community has seen, Avaya has filed for Chapter 11 bankruptcy. The move was apparently to protect the company from creditors and the challenge of …

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Topics:Collaboration

by Bill Donovan, on Sep 9, 2016 12:00:02 PM

Most enterprises that have invested heavily in their on-premises Cisco Collaboration environment have a difficult time justifying making the shift to cloud collaboration platforms such as Cisco Spark. However, with …

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Topics:CiscoCollaboration

by Brian Hollingsworth, on Jul 29, 2016 7:27:15 AM

In this fast-paced business environment people sometimes struggle to find a “place” to meet, to collaborate, to get together and work out the details. In the “real” world we have …

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Topics:CiscoCollaborationUncategorized

by Nick Fox, on Jun 21, 2016 11:31:15 AM

There has been a great deal of buzz over the past few years surrounding Session Initiation Protocol (SIP) trunking for connection to the Public Switched Telephone Network (PSTN). Many companies …

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Topics:CiscoCollaborationData CenterVOIP

by Bill Donovan, on May 26, 2016 12:09:39 PM

In a previous post I discussed ways Cisco and Tropo can enhance customer service interactions. In this post I’ll take you through the steps to build a simple inbound call …

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Topics:Cisco TropoCollaborationcollaborationcPaaS

by Bill Donovan, on May 17, 2016 12:53:11 PM

One of the fastest growing trends in the Unified Communications and Collaboration (UC&C) space is application customization. Organizations no longer need to search for a collaboration product that meets all …

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Topics:CiscoCollaboration

by collab9, on Mar 10, 2016 11:27:21 AM

This is a guest post from GTRI partner collab9. After sitting on the side lines watching small companies reap the many benefits of cloud-based unified communication and collaboration (UC&C) solutions, …

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Topics:CollaborationUC&CUnified Communications

by Teresa Kloser, on Dec 16, 2014 9:35:26 AM

Every holiday season, GTRI looks forward to participating in Cisco’s “Santa Connection.” This special program provides a dose of Christmas cheer to children in the hospital. Using Cisco collaboration tools, …

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Topics:CiscoCollaborationCommunity Service

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